![]() All I know is that this bed is inferior, sagged, and the box spring is cardboard! I would definitely avoid this company or its products. Mine was made by Corsicana in Phoenix, AZ (that's what is on the tag). I don't know if Corsicana's products are any worse than anything else out there. The problem I've encountered is that most mattresses today made by ANY company - not just Corsicana - are garbage. I am still sleeping on this horror of a bed as of 2020 and am in the process of shopping for another mattress. This box spring made horrible squeaky noises every time I turned over in bed. The so-called "box spring" was nothing but a big piece of cardboard which immediately began cracking or crumbling or something along one of the corners. The mattress started to sag about a year or so after purchase. It fit my budget and felt comfortable in the store. ![]() I bought a Queen "Ashby Plush" mattress from a local retailer in my area in 2012. Sad to say, but rather than go through the pain it was to have it replaced by Corsicana, we will be out another thousand plus dollars to replace it with a better quality set from a better manufacturer. It is not even a year old and we have had it 10 months and cannot get a good nights sleep on it. The manufacture date of the set was 1-09-2017. The top mattress is as bad as if not worse than the first one. They made the store come to our house and take pictures of the mattress and take complicated measurements of the wear before they would approve replacement, three weeks later! They replaced the box springs with a cardboard foundation which is now wavy and about to break through. I contacted their customer service and was told the store where I bought is would handle any warranty claims. Both sides were so sunken in and there was no support so we woke up sore every morning. In February of 2017, we could not sleep on it at all. We bought a king sized Corsicana set in September of 2015. How good can a product be when this is the best the can do with a "warranty". If I were you, I'd consider staying away from this company when it comes to a mattress purchase. And now I have to hope this new mattress won't cost me another disposal fee, pick up charge and upgrade charge due to faulty manufacturing or parts. Even though I paid to have the original faulty mattress delivered. Then after I pay the upcharge I have to wait 11 days for the new mattress to be delivered to a store that now I must go to and pick up, at my expense. They charged me an "upcharge" of $80 because the faulty mattress I bought had been discontinued and the new mattress would "cost more" so somehow that is my problem. The warranty didn't cover having to dispose of the faulty mattress so I had to pay. Even tho it was clear the mattress failed and all tags were intact. I didn't have my receipt so filing a warranty claim was not easy. The mattress failed within 11 months and many springs collapsed on one side. I bought a king size full price mattress from a retailer and it was a Corsicana mattress. You try to explain yourself and Reagan gets so defensive she cuts you off when speaking sounding like a defensive mule 'NO NO NO THIS IS WHAT YOU SAID' even if it isn't. They will intentionally not respond to your e-mails or phone calls claiming you aren't contacting them, then will shut you down with 'inactivity' marked on the file. So store keeps my $700, Corsicana Bedding keeps their beds, and I'm out my money, i'm out any kind of bed I can sleep on without pain, and they don't give a damn they just lie, lie, lie. I'm told there is nothing they can do even though they dropped the communication ball, and the store I bought from will no longer honor their replacement offer due to them telling me to hold off. I call bull*beep* on that one not my fault they don't get their messages (Which was proven during this conversation when she accused me of never leaving her messages and I tell her I leave them with the receptionist who never gives them to her) or return e-mails. New person in Warranty (Reagan) informs me it was closed due to inactivity on my end. After chronic hip, back, neck, and shoulder pain, contacted Corsicana Bedding in Sept. Called numerous times and left messages to verify. Was told by Corsicana Bedding to turn in warranty packet so they could give me a mattress with warranty. After several back and forth phone calls the location said they would only replace with a floor model with no warranty. Location wouldn't replace again, said to call Corsicana Bedding. Went back in 2012 and got a new mattress and box spring. Bought a mattress in 2011 from a local store.
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